Privacy Policy

Last Updated: [Insert Date]

At SafeView Cameras (“we”, “us”, or “our”), operating from 1945 Forest Avenue, SAN JOSE, US 95106, we specialize in professional surveillance equipment for both residential and commercial clients worldwide (excluding Asia and certain remote regions). As security professionals, we understand the importance of protecting your personal data with the same vigilance we apply to physical security solutions.

1. Information We Collect

To provide our professional surveillance products and services, we collect:

• Personal Identification Information: Name, email address, phone number, shipping/billing address when you make a purchase
• Payment Information: Credit/debit card details (processed securely via PCI-DSS compliant gateways), PayPal information (processed by PayPal)
• Commercial Account Details: Business name, tax ID, purchase order information for enterprise customers
• Technical Data: IP address, browser type, device information, browsing behavior on safeviewcameras.com
• Communication Records: Correspondence with our support team via email ([email protected])

2. How We Use Your Information

We use collected data exclusively for professional purposes:

• Process transactions for surveillance equipment (NVR systems, IP cameras, accessories)
• Provide technical support for professional installations
• Manage commercial accounts and enterprise contracts
• Improve our product offerings and website experience
• Prevent fraud and enhance payment security
• Comply with legal obligations regarding surveillance equipment sales

3. Data Sharing and Disclosure

As a professional surveillance provider, we maintain strict confidentiality:

• Service Providers: Share only necessary information with payment processors, shipping carriers, and IT security partners
• Legal Compliance: Disclose information when required by law, particularly for international shipments of security equipment
• Business Transfers: In case of merger/acquisition affecting our surveillance business
• Enterprise Clients: With designated account managers for large-scale deployments

We never sell your personal data to third-party marketers.

4. Data Storage and Security

We implement enterprise-grade security measures appropriate for a surveillance technology provider:

• 256-bit SSL encryption for all transactions (same standard as our 256+ channel NVR systems)
• PCI-DSS compliance for payment processing
• Secure servers with restricted access
• Regular security audits of our systems
• Data retention only as long as necessary for professional purposes

5. Your Rights and Choices

You have control over your data:

• Access, update, or delete your personal information
• Opt-out of marketing communications (though we primarily send transactional emails)
• Request data portability for commercial accounts
• Withdraw consent where applicable
• Lodge complaints with data protection authorities

6. Cookies and Tracking Technologies

Our professional website uses:

• Essential Cookies: For secure checkout and account management
• Analytics Cookies: To improve our product offerings and user experience
• Performance Cookies: For load balancing and site optimization

You can manage cookie preferences through your browser settings, though this may affect functionality for technical product specifications.

7. International Data Transfers

As we serve customers globally (excluding Asia and certain remote regions), data may be transferred internationally with appropriate safeguards, particularly for enterprise surveillance solutions.

8. Changes to This Policy

We may update this policy as our surveillance product line and services evolve. Significant changes will be communicated to commercial account holders.