Term and Conditions

Last Updated: [Insert Date]

Welcome to SafeView Cameras (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website safeviewcameras.com and all purchases made through our store. By accessing our site and making purchases, you agree to comply with these terms. Please read them carefully.

1. Website Use and Intellectual Property

1.1 Authorized Use

Our website is intended for professional security system purchasers, business owners, and IT professionals seeking high-quality surveillance equipment. You agree to use the site only for lawful purposes related to purchasing security products.

1.2 Intellectual Property

All content on this site, including product descriptions, images, and technical specifications, is the property of SafeView Cameras or our suppliers and protected by copyright laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

2. Products and Services

2.1 Product Descriptions

We specialize in professional-grade surveillance equipment including:

• NVR systems (4-256+ channels)
• High-resolution IP cameras (4K, dome, bullet, covert styles)
• CCTV components (housings, lenses, software)
• Security accessories (cables, hard drives, mounting hardware)

We make every effort to ensure product descriptions are accurate, but specifications may change without notice.

2.2 Professional-Grade Equipment

Our products are designed for professional security installations. Some items may require technical expertise for proper installation and configuration.

2.3 Non-Returnable Items

Due to the specialized nature of security equipment, the following cannot be returned:

• Opened CCTV software (licensing restrictions)
• CCTV lenses (hygiene reasons)
• Custom-configured 256+ Channel NVRs
• Any item showing signs of installation or use

3. Ordering and Payment

3.1 Order Process

All orders are subject to product availability. We process orders within 1-2 business days (excluding weekends/holidays).

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is due at time of purchase. For commercial/bulk orders (5+ items), contact our sales team for alternative arrangements.

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices due to market conditions or supplier changes, though we will honor the price at time of order confirmation.

3.4 Sales Tax

Applicable sales tax will be added to orders shipping within the United States.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods for professional surveillance equipment:

1. Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days with tracking and insurance
2. Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days with basic tracking

4.2 Delivery Areas

We ship worldwide except to Asia and certain remote regions. Delivery times are estimates and may vary due to customs processing.

4.3 International Orders

Customers outside the U.S. are responsible for all customs duties, taxes, and import fees. These are not included in the product or shipping costs.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for unopened/unused items in original packaging with all accessories. To initiate a return:

1. Email [email protected] with your order number and reason
2. Receive RMA number from our team
3. Ship to: SafeView Returns, 1945 Forest Avenue, SAN JOSE, US 95106

5.2 Refund Process

Refunds are issued to the original payment method within 3-5 business days after we receive and inspect the return. Original shipping costs are non-refundable.

5.3 Damaged or Defective Items

Contact us immediately at [email protected] with photos of damage. We will arrange replacement or repair at no cost. For commercial installations, technical support may be available.

6. Customer Responsibilities

6.1 Accurate Information

You must provide accurate contact and shipping information. We are not responsible for delays or losses due to incorrect addresses.

6.2 Compliance with Laws

You are responsible for complying with all local laws regarding surveillance equipment installation and use. Some jurisdictions may require permits for certain devices.

6.3 Proper Installation

Professional installation is recommended for all security systems. Improper installation may void warranties and create security vulnerabilities.

7. Warranties and Liability

7.1 Product Warranties

Most products include manufacturer warranties (typically 1-3 years). Warranty information is included with each product or available upon request.

7.2 Limitation of Liability

SafeView Cameras shall not be liable for any indirect, incidental, or consequential damages arising from product use, including but not limited to security breaches, data loss, or property damage.

7.3 Force Majeure

We are not liable for delays or failures in performance due to events beyond our reasonable control (natural disasters, wars, supply chain disruptions, etc.).

8. Privacy and Data Protection

Our Privacy Policy governs how we collect and use your information. As a security products provider, we take data protection seriously and implement appropriate measures to protect customer information.

9. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the site after changes constitutes acceptance of the modified terms.

10. Governing Law

These terms shall be governed by the laws of the State of California, without regard to conflict of law principles.

11. Contact Information

For questions about these Terms or our professional surveillance products:

SafeView Cameras
1945 Forest Avenue
SAN JOSE, US 95106
Email: [email protected]